TAGS Auto Registration Inc. is the leading provider of electronic and manual automobile registration services for automobile dealers, leasing companies, car rental agencies and other organizations with multiple vehicles in the State of Hawaii. Our outstanding programs have been proven to be effective cost cutting and time saving alternatives to the traditional slow and wasteful “stand-in-line-and-wait” DMV experience. Currently TAGS maintains a state-of-the-art, electronic registration program for new cars, while providing efficient, cost saving programs designed to streamline registration and related procedures for used cars.

New Car Services

For new car registration and related services, TAGS has pioneered and developed the Fleet Dealer Registration (FDR) Program. This new, innovative program gives participating fleet owners and dealers the ability to register new cars on-site, utilizing interactive computer services provided by TAGS. These registration services include the procurement of license plates and emblems and allows for issuance of plates, emblems and registration via computer by the dealer onsite.
To utilize this system, participating organizations enter into a contractual arrangement with TAGS as the third party vendor who operates the system. Under the system, the Division of Motor Vehicles, Licensing and Permits issues license plates, emblems, and certificates of registration directly to the participating organizations, while the TAGS computer system controls the inventory and insures that all plates and emblems are issued in consecutive order. All source documents, along with the necessary payments, are submitted to the DMV after processing is complete or within 10 days. The program allows Rent-A-Car locations, new car dealers and other organizations to license their vehicles without having to stand in line at the Division of Motor Vehicles to process them, and to update these transactions on-site, as necessary.

Used Car Services

TAGS has two programs, Direct Processing and Retail Processing, that provide used car services that alleviate much of the hassle of manual processing used car dealers traditionally experience.

Direct Processing

Under the Direct Processing program, TAGS provides the record keeping and legwork necessary for used car dealerships to register and keep track of their inventory. The dealer prepares all of the necessary documents and signatures and submits them to TAGS with a TAGS transmittal form. Forms and other paperwork requiring notarization or sign-on from financial institutions or other lien holders are submitted separately, along with a different transmittal form which is marked accordingly.

TAGS picks up the documents from the dealer, enters the information into its computer, and processes the paperwork with the DMV. Any glaring errors spotted are reported to the dealer so they can be corrected before the documents are delivered for processing. TAGS prints a worksheet that accompanies all works submitted to the DMV on which an identifying “Car Number” is indicated. The number is keyed to display the type of transaction being made and the documents being submitted. This allows TAGS to recall any or all information pertaining to the transaction, including license numbers and whether it is a transfer or duplicate title or registration. The information can also be retrieved for any and all transactions in the TAGS system using the car or stock Number for a particular transaction.

Once the transaction is processed by the DMV, the completed paperwork and any accompanying items, such as Titles, Registrations, or Plates, are brought back to the TAGS office. Each item is first checked to insure that the transaction has been done according to the dealer’s specifications, and then recorded in the TAGS database. A TAGS invoice for services, indicating all DMV and/or TAGS fees incurred for the transaction, is generated, and the entire package then delivered back to the dealership. The dealer may, at his option, choose to pick up the paperwork at the TAGS office.

Retail Processing

TAGS Retail Processing is much the same as the Direct Processing program, with these important additional features:

• Using computer-generated labels, TAGS will mail plates, title and/or registration directly to the dealer’s customers, saving them the hassle of returning to the dealership to pick up these items. Customers appreciate that their time and convenience is important to the dealer. However, if the dealer prefers, TAGS will bring the completed work back to dealership so the customer can pick up these items there.
• TAGS will complete all of the necessary paperwork to complete any transaction, making the job of the dealer’s Title Clerk far more efficient. (Dealers may need to provide a Power of Attorney form as necessary).
• TAGS double checks all work for errors. Anyone who has interacted with the DMV knows that they can be very particular about how forms are filled out and how documents are submitted. TAGS alleviates the worry and concern over whether filings are accurate. And since TAGS checks all forms and documents for accuracy, if for any reason your work is rejected by the DMV, there will be no charge for TAGS services.

Both the Direct Processing and Retail Processing programs provide for paperwork Pickup at the dealer’s request. There is no need for the dealer to fight traffic and waste valuable time. Just call and TAGS will be right over, no matter how busy we are. In addition, TAGS maintains an easily accessible, comprehensive database for its clients that keep a record of all transactions including:

• Every document received by TAGS for processing, including all of the information pertaining to each and every transaction processed. One call reveals what was sent out, and to who, even hours, days and months after the sale.
  
• Complete records of when work was completed. Need to know when that important title was issued? TAGS has a record of when it was processed and delivered, regardless of whether it was mailed or picked up.
  
• Information on any vehicle in the TAGS system, Need to know the transfer number for that ’94 sedan processed in January? Or who was the lienholder? TAGS can report anything you need to know about any vehicle we processed.
• Comprehensive dealer reports:
  • Safety Check Expiration
  • Registration Expiration
  These two reports track the inventory for you
  • Stock Report

For participating organizations using the TAGS New Car and Used Car systems, the answers to these and many other questions are only a phone call away.